We believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Tickets for events are non-refundable. However, they can be transferred to another person if you're unable to use them.
Please refer to your contract for specifics on refund-ability of any event deposits received.
VENDOR BOOTH FEES:
Vendor Booth Fees are non-refundable but are transferable to another person. If you are in direct sales, please contact us to make sure you can transfer to another direct sales rep that represents a different company so that we don't double up on brands.
MERCHANDISE OF ANY KIND:
All merchandise purchases are non refundable except in the event they arrive damaged. If this is the case, please contact us immediately for a replacement.